Shipping and payment

Everything ships directly from Ottawa, Ontario.

I charge Canada Post rates with no extra fees, I don't offer free shipping coupons, however I do periodically upgrade larger orders.

I keep margins low for a no frills service. This isn't dropshipped, everything's carefully hand packed, and generally packed with reused packing supplies wherever possible.

Orders are generally shipped no later than next day, although if I'm travelling to events, I'll notify you of when the expected ship date would be and offer you a refund.

Payment must be made with Interac E-Transfer and instructions are in checkout. It's still very costly to accept credit cards for anyone involved in the glassware industry, so we are using the easiest tools available to us to keep things affordable for everyone.